A Development of an E-Commerce Price Negotiation Application
Abstract
E-Commerce Price Negotiator Provides the best service to the customers and it also helps the e-commerce business to take over the best service. As we all know that e-commerce shopping is very efficient and helpful to the customers and nowadays, people are looking for a technology to do their wishes effectively. With their busy lives, people need a system that brings the product to their doorstep to simplify their purchases. Also, some people are very conscious about the price rates they wanted to bargain. So, for the ease of customers, an automated agent for negotiation will be designed to maintain a flexible and considerable price instead of a fixed price.
References
Ha Nam Khanh, Giao, Customer Satisfaction at Tiki.vn E-Commerce Platform (April 5, 2020). Journal of
Asian Finance, Economics and Business Vol 7 No 4 (2020) 173 -183, Available at SSRN:
https://ssrn.com/abstract=3687114
Rita, P., Oliveira, T., & Farisa, A. (2019). The impact of E-service quality and customer satisfaction on
customer behavior in online shopping. Heliyon, 5(10). https://doi.org/10.1016/j.heliyon.2019.e02690
Chetioui, Y., Lebdaoui, H. and Chetioui, H. (2021), "Factors influencing consumer attitudes toward online
shopping: the mediating effect of trust", EuroMed Journal of Business, Vol. 16 No. 4, pp. 544-563.
https://doi.org/10.1108/EMJB-05-2020-0046
Richa, D., 2012. Impact of demographic factors of consumers on online shopping behavior: A study of
consumers in India. International journal of engineering and management sciences, 3(1), pp.43-52.
Zhou, Lina, Liwei Dai, and Dongsong Zhang. "Online shopping acceptance model-A critical survey of
consumer factors in online shopping." Journal of Electronic commerce research 8, no. 1 (2007).
Bhattacherjee, A, (2001) “Understanding information systems continuance: an expectation confirmation
model”, MIS Quarterly, Vol. 25 No. 3, pp. 351-70.
Towards Automated Negotiation Agents that use Chat Interface Inon Zuckerman, Erel Segal-Halevi, Sarit
Kraus, Avi Rosenfeld” Towards Automated Negotiation Agents that use Chat Interface”,12th International Conference
on Autonomous Agents and Multiagent Systems (AAMAS 2013).
Weizenbaum J. Computer power and human reason: From judgment to calculation. 1976.
Gupta S, Borkar D, De Mello C, Patil S. An E- Commerce Website based Chatbot. International Journal of
Computer Science and Information Technologies. 2015; 6(2):1483-5.
Amir Reza Asadi,RezaHemadi,” Design and Implementation of a chatbot for e-commerce”. R. E. Sorace, V. S.
Reinhardt, and S. A. Vaughn,
“Highspeed digital-to-RF converter,” U.S. Patent 5 668 842, Sept.16, 1997
Cheng, X., Bao, Y., Zarifis, A., Gong, W. and Mou, J. (2022), "Exploring consumers' response to text-based
chatbots in e-commerce: the moderating role of task complexity and chatbot disclosure", Internet Research, Vol. 32 No.
, pp. 496-517. https://doi.org/10.1108/INTR-08-2020-0460
Soares, A.M., Camacho, C., Elmashhara, M.G. (2022). Understanding the Impact of Chatbots on Purchase
Intention. In: Rocha, A., Adeli, H., Dzemyda, G., Moreira, F. (eds) Information Systems and Technologies. WorldCIST
Lecture Notes in Networks and Systems, vol 470. Springer, Cham. https://doi.org/10.1007/978-3-031-04829-
_41.